Dynamics NAV's service management system handles service contracts, service orders, scheduling, dispatching, and much more. It can even manage your inventory and post updates to accounting automatically. Especially with service-related issues, it's important to provide access to your team in the field.
The Service Management software module in Microsoft Dynamics NAV (formerly Navision) offers you professional software support with important tools that ensure increased customer satisfaction and enduring customer loyalty. The module supports you in processing customer service requests, organising your resources and tracking customised spare parts. This allows you to manage and allocate service products more efficiently and get an accurate overview of the costs associated with your service orders.